CRM at the Speed of Light
Paul Greenberg
Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.
سال:
2004
اشاعت:
3
ناشر کتب:
McGraw-Hill Osborne Media
زبان:
english
صفحات:
384
ISBN 10:
0072264403
ISBN 13:
9780072264401
فائل:
PDF, 3.22 MB
IPFS:
,
english, 2004